Troubleshooting

Here can you find solutions for a few problems that may arise while using our Bot

​If some of the solutions don't work for you report it in the Support server click here to join the server​
I can only see a dropdown menu and buttons when I use the help command and other messages are empty too
Solution:
Go to your settings then go to Text & Images and enable "Show website preview info from links pasted into chat" under Link preview.
Example
The emojis in the messages from Emoji Guardian doesn't work
Slash commands are like Webhooks and that Webhooks can use external emojis it requires that the everyone role has external emojis permissions
The easy solution for this is just to turn on external emojis permissions for the everyone role either in the role settings or just for one channel.
In the role settings from your server
In the channel settings
If want the bot to use external emojis don't do this
Channel settings
Slash commands doesn't work
​Before reading this make sure that you invited the bot with the scope "aplications.commands" you can check if you see slash commands from others when you type "/".
If you can see the logo from Emoji Guardian you used the right invite.
If you don't click here to invite the bot you don't need to kick the bot you just need to authorise the bot again by clicking here.​
Slash commands doesn't show up when I type /
First possible option: You disabled slash commands in your settings
How to enable it in your user settings.
Open your user settings
Then go to Text & Images
Click on "Use slash commands and preview emojis, mentions and markdown syntax as you type" to enable slash commands
Second possible option: It might be a bug or something else
If you are on mobile the first thing you should do is to update your app if a update is available.
If it is still not working or there is no update available try restarting and see if it works then.
If you are using discord on pc read the first option if that doesn't work wait a bit until the slash commands show up or it might be a bug.
The bot doesn't upload emojis to my server
Make sure that Emoji Guardian has manage emojis permissions before you continue reading
Emoji upload limit
Discord currently has a ratelimit of 50 emoji uploads per hour in each server. Once you go over the limit, Emoji Guardian will get stuck for an hour before being able to finish uploading your emotes. Make sure not to go over this limit, or you'll run into this issue!
Emojis don't work in the Emoji List
If you have this issue it's because Emoji Guardian doesn't have the roles that are required to use the emojis. 
To resolve this, you have to give Emoji Guardian the roles in order for the emojis to work
If you don't want to do that you can set the exclude locked emojis option to true
That's how the solution looks like

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Emoji Guardian's Features

Last modified 9mo ago